Privacy Policy
At PT SEIFERTECH EQUIPMENT NUSANTARA, we are committed to protecting the privacy of our clients, partners, and website visitors. This policy explains how we collect, use, disclose, and safeguard your personal information.
Last updated: July 26, 2026
Table of Contents
1. Introduction
PT SEIFERTECH EQUIPMENT NUSANTARA ("SEIFERTECH", "we", "our", or "us") is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
We respect your right to privacy and are dedicated to protecting the personal information you share with us. This policy applies to all personal information processed by SEIFERTECH through our website, products, services, and communications.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Your name, email address, phone number, and company details when you fill out our contact form or communicate with us.
- Project Information: Details about your energy project requirements, location, timeline, and budget when you request a consultation or proposal.
- Account Information: If you create an account, we collect your username, password, and profile information.
- Correspondence: Records of your communications with us, including emails, letters, and meeting notes.
2.2 Information Collected Automatically
- Device Information: Browser type, operating system, device type, and screen resolution.
- Log Data: IP address, access times, pages viewed, referring URLs, and clickstream data.
- Cookies: Small text files stored on your device (see Section 4 for details).
- Location Data: Approximate geographic location based on IP address for analytics purposes.
2.3 Information from Third Parties
We may receive information about you from analytics providers (such as Google Analytics), advertising partners, or other service providers that help us operate our website.
3. How We Use Your Information
- To respond to your inquiries and provide customer support
- To process your project requests and deliver our products and services
- To send you marketing communications about our products, services, and industry news (with your consent)
- To improve our website, products, and services based on user behavior and feedback
- To conduct research and analysis to better understand our clients and market trends
- To comply with legal obligations and protect our rights
- To detect, prevent, and address security issues and fraud
- To personalize your experience on our website
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Essential Cookies: Required for the website to function properly (e.g., session cookies, security tokens)
- Analytics Cookies: Collect anonymous information about how visitors use our website (e.g., Google Analytics)
- Preference Cookies: Remember your preferences, such as language selection
- Marketing Cookies: Used to deliver relevant advertisements and measure their effectiveness
You can control cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.
5. Data Sharing and Disclosure
5.1 Service Providers
We share your information with trusted service providers who help us operate our business, including hosting providers, analytics services, email services, and IT support. These providers are bound by confidentiality agreements and data protection requirements.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, to comply with applicable laws, or to protect our rights, privacy, safety, or property, or that of our users or the public.
5.3 Business Transfers
In connection with any merger, acquisition, reorganization, bankruptcy, or similar event, we may transfer your information as part of such transaction.
5.4 We Do Not Sell Your Personal Information
We do not sell, rent, or trade your personal information to third parties. We only share information as described in this policy.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection and security practices
- Incident response procedures for potential data breaches
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Data Protection Rights
Depending on applicable data protection laws, you may have the following rights regarding your personal information:
- Access: The right to request access to the personal information we hold about you
- Correction: The right to request correction of inaccurate or incomplete information
- Deletion: The right to request deletion of your personal information
- Restriction: The right to request restriction of processing of your information
- Portability: The right to receive your information in a structured, commonly used format
- Objection: The right to object to certain processing of your information
- Withdraw Consent: The right to withdraw any consent you have given for processing your information
To exercise any of these rights, please contact us at privacy@seifertech-id.com. We will respond to your request within 30 days.
8. International Data Transfers
Your information may be transferred and processed outside your country of residence, including in Indonesia and other countries where we or our service providers operate. By using our services, you consent to the transfer and processing of your information in these countries. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our website and services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will provide a notice on our website and update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at:
- Email: privacy@seifertech-id.com
- Phone: +62 813 98088991
- Address: PT SEIFERTECH EQUIPMENT NUSANTARA, The Suite Tower, 3rd Floor, Suite 302, Jl. Pluit Selatan Raya No.17, Penjaringan, Jakarta Utara, DKI Jakarta 14470, Indonesia